Mobile chatting experience is subpar...
I am 21 years old, and have been engrossed in the world of livestreaming for 3 or 4 years now. Not too long ago, after Mixer acquired Shroud, I decided to download the mobile app and give it a go. For reference, I watch livestreams mostly with my phone.
To put it bluntly, I uninstalled the app after a few days of using it.
The primary reason for this was quite simply the lack of customization options. You want to give everybody a little avatar to display? Fine, but let us disable and/or change the size of those icons. I like to see as much of the chat as possible at any given time, so why shouldn't I be able to compress the space that any given sequence of messages takes up? This means the option to change the text size as well. The spacing of chat just makes it feel clunky.
That's my main gripe. If I had the option, I would remove the icons completely and make the text size of chat much smaller.
Now, another thing I'm sure you guys have heard a lot about is the emotes. There's a disturbing lack of global emotes that are fun and engaging to use, and maybe it's just me (android) but actually selecting and using any emote is difficult and frustrating.
I could go on, but I'd just be ranting. Please improve your mobile experience for users like me. Thanks.