Less Formal Interaction
With our community constantly growing, not only platform wise but social media wise, I've noticed that the formalities in the social media have been a constant where communication and randomness, mostly randomness, should be more of a thing.
Randomness has a tendency to bring people together and interact not only with other followers but with who's behind the Beam social media.
When formalities are involved people have a tendency to not know how to answer so they don't comment or engage in communication as often.
With this, I'm suggesting the Beam Social Media to be more relaxed, random or even weird in their posts. People like weird (to a certain degree). Randomness makes people laugh and want to participate.
Show your formalities in support tickets and Level Up casts but be free and loosen the rains in Social Media